Refund policy

Refund & Return Policy – SMARTANGADY
At SMARTANGADY, we strive to ensure customer satisfaction with every purchase. Please read our policy carefully before placing an order.

Returns
We offer a 3-day return policy. This means you have 3 days after receiving your item to request a return.

To be eligible for a return:

The item must be unused and in the same condition that you received it

The item must be in its original packaging

Proof of purchase is required

Return Request Process
To request a return, customers must contact us within 3 days of delivery via:

📧 Email: smartangady@gmail.com
📱 WhatsApp: +91 75 101 75 111

Please include:

Order number

Reason for return

Supporting photos or video

Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, you must contact us within 3 days of delivery.

To process your request, you must provide:

A clear unboxing video

Photos showing the issue

Without proper proof, we may not be able to process your claim.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

You will receive a full refund to your original payment method

Please note:

Refund processing times may vary depending on your payment provider

Return Shipping
We offer free returns for approved return requests.

Non-Returnable Items
The following items are not eligible for return or refund:

Sale items

Used items

Custom or personalized products

Order Cancellation
Orders can only be canceled before they are processed or shipped. Once shipped, cancellations are not possible.

Shipping Time
Our standard delivery time is 10–15 business days. Delays may occur due to external factors beyond our control.

📧 Email: smartangady@gmail.com
📱 WhatsApp: +91 75 101 75 111

By placing an order with SMART ANGADY, you agree to the terms of this Refund & Return Policy.

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Refund policy